Last updated: July 21, 2026 13:55
INTRODUCTION
Clarkston Cowork respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, sign up for a membership through our management software, access our physical facilities, or use our office amenities, network, and services. By using our facility or digital platforms, you consent to the data practices described in this policy.
INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us when registering for a membership, booking meeting space, or contacting management. This information includes personal identifiers such as your full name, company name, email address, physical billing address, and phone number.
We also collect financial and billing details necessary to process membership dues, deposits, and add-on fees. Payment transactions are processed securely through third-party payment gateways, and Clarkston Cowork does not directly store full credit card numbers or banking passwords on local servers.
PHYSICAL SECURITY AND BUILDING ACCESS DATA
To maintain the safety and security of our premises, members, and personal property, we collect and process physical access control data. When you enter the facility using an issued key fob or personal access code, our access control system logs the entry date, time, and specific access point associated with your account.
Additionally, closed-circuit television cameras operate continuously in common areas, hallways, and building entrances. Video footage is recorded 24 hours a day, 7 days a week, and is monitored and reviewed strictly for security, incident investigation, and facility safety purposes. Video surveillance is not conducted inside private restrooms or designated private call areas.
NETWORK AND AMENITY USAGE DATA
When you connect to the Clarkston Cowork Wi-Fi network, standard technical diagnostic data and device identifiers may be logged to ensure network stability, bandwidth management, and security. We do not monitor or inspect the content of your private network communications, encrypted internet traffic, or daily business activities. However, system logs may be reviewed if illegal activity, copyright infringement, or network interference is suspected.
Use of shared equipment, such as network printers, copiers, and meeting room booking applications, generates basic usage records linked to your user account to track daily service operations.
HOW WE USE YOUR INFORMATION
We use the personal data we collect primarily to deliver, manage, and maintain our coworking services. This includes verifying member identity, processing recurring payments, managing door access permissions, administering meeting room reservations, providing technical support, and communicating important facility notices or policy updates.
We may also use aggregate, non-identifying technical data to analyze operational trends, evaluate amenity utilization, and improve space operations.
HOW WE SHARE YOUR INFORMATION
Clarkston Cowork does not sell, rent, or trade your personal information, contact lists, or client details to third parties for marketing or commercial purposes.
We share personal data only with trusted third-party service providers that help us operate our business, such as coworking management platforms, door access control software, payment processors, and IT infrastructure providers. These third parties are bound by strict contractual confidentiality and data security obligations.
We reserve the right to disclose personal information, access logs, or security footage to legal authorities if required to do so by law, court order, subpoena, or to protect the physical safety, rights, and property of Clarkston Cowork, its members, or the public.
DATA RETENTION AND SECURITY
We implement reasonable technical, administrative, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Access records, video surveillance footage, and operational logs are retained for a limited time in accordance with routine security cycles, unless an ongoing legal or safety investigation requires extended retention.
When a membership is terminated, account records are archived or deleted in accordance with legal and financial recordkeeping requirements. Personal property or account data left inactive following lease completion will be handled according to facility terms.
YOUR PRIVACY RIGHTS AND CHOICE
You have the right to review, update, or correct your personal contact and billing information at any time by logging into your member portal or contacting space management. You may also opt out of non-essential operational communications or newsletter announcements, though essential legal, billing, and safety notices will continue to be sent to active members.
CONTACT INFORMATION AND QUESTIONS
If you have any questions, concerns, or inquiries regarding this Privacy Policy or how your data is handled at Clarkston Cowork, please contact management at:
Clarkston Cowork
8031 Ortonville Rd, Suite 210, Clarkston, MI 48348
Email: info@clarkstoncowork.com
